Privacy Policy

1. Introduction

Westhoathly ("we", "us", or "our") is committed to protecting the privacy of visitors to our website and users of our services. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Please read this policy carefully to understand our practices regarding your personal data. By using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect and process the following categories of information about you:

• Contact information — such as your name, email address, telephone number, and postal address, provided when you fill in forms on our website or correspond with us.
• Account information — details you provide when creating an account or subscribing to our services.
• Technical information — such as your IP address, browser type and version, time zone setting, operating system, and other technology on the devices you use to access our site.
• Usage information — information about how you use our website and services, including pages visited and features used.
• Communications — records of correspondence if you contact us, including by email, phone, or contact forms.

3. How We Use Your Information

We use the information we collect for purposes including:

• Providing, operating, and maintaining our website and services.
• Responding to your enquiries, requests, and communications.
• Improving and personalising our website, content, and offerings.
• Sending administrative information, such as updates to our terms or policies.
• Sending marketing communications where you have consented to receive them, with an option to opt out at any time.
• Detecting, investigating, and preventing fraudulent or unauthorised activity.
• Complying with applicable legal and regulatory obligations.

4. Legal Basis for Processing

Where required by applicable data protection law, we rely on one or more of the following legal bases to process your personal data: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our business, provided these interests are not overridden by your rights and freedoms.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to distinguish you from other users, remember your preferences, and analyse how our site is used. You can set your browser to refuse some or all browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.

6. Sharing of Information

We do not sell your personal data. We may share your information with:

• Service providers who perform functions on our behalf, such as hosting, analytics, and customer support.
• Professional advisers, including lawyers, auditors, and insurers, where necessary.
• Regulatory authorities or law enforcement, where required by law or to protect our legal rights.
• A buyer or successor in the event of a merger, acquisition, or sale of assets, subject to appropriate safeguards.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your data is no longer required, we will securely delete or anonymise it.

8. Data Security

We have implemented appropriate technical and organisational measures designed to protect your personal data against accidental loss, unauthorised access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have certain rights in relation to your personal data, which may include the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request erasure of your personal data in certain circumstances.
• Object to or restrict our processing of your data.
• Request transfer of your data to another organisation.
• Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us using the details provided on our Contact page. You may also have the right to lodge a complaint with a relevant supervisory authority.

10. International Transfers

Your information may be transferred to, and processed in, countries other than the one in which you reside. Where this occurs, we take steps intended to ensure that your personal data receives an adequate level of protection, consistent with applicable law.

11. Third-Party Links

Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements or practices.

12. Children's Privacy

Our website and services are not directed at children, and we do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us so that we can take appropriate action.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically. Continued use of our website following any changes constitutes your acceptance of the revised policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please get in touch via our Contact page.